Disclaimer
Important information about our services
Please Read Carefully
This disclaimer outlines the limitations and scope of services provided by Heritage Roof Works. By using our services or website, you acknowledge and agree to these terms.
General Disclaimer
Heritage Roof Works is a private roofing repair service provider operating independently in San Antonio, Texas and surrounding areas.
Not a Government Agency
Heritage Roof Works is NOT a government agency. We are not affiliated with, endorsed by, or connected to any federal, state, or local government program. We do not represent any government roofing assistance programs or initiatives. Any services we provide are independent commercial services.
Not an Insurance Company
Heritage Roof Works is NOT an insurance company. We are an independent roofing service provider. While we may work with homeowners who are filing insurance claims, we do not guarantee insurance claim approvals, coverage, or reimbursement. Insurance claim outcomes depend entirely on your insurance policy terms and your insurance provider's assessment.
Not a Manufacturer
Heritage Roof Works is NOT a roofing materials manufacturer. We are a service provider that installs and repairs roofing systems using materials from various manufacturers. We do not manufacture roofing products.
Service Availability
All inspections and estimates are subject to property condition and service area availability. We reserve the right to decline service based on:
- Location outside our service area
- Property conditions that are unsafe or beyond our scope of expertise
- Scheduling constraints or capacity limitations
- Other business considerations
No Guarantee of Insurance Claim Approvals
We do not guarantee insurance claim approvals. Whether your insurance company approves a claim, the amount they approve, and what they cover is entirely at their discretion based on your policy terms. We can provide documentation and work with insurance adjusters, but final claim decisions rest with your insurance provider.
Estimates and Pricing
Any references to savings or repair costs are estimates only and may vary based on:
- Actual damage discovered during work
- Material costs and availability
- Scope of repairs required
- Local building code requirements
- Weather conditions and delays
- Unforeseen complications
Final costs may differ from initial estimates. We will communicate any changes before proceeding with additional work.
Results May Vary
Customer results may differ based on:
- Roof condition and age
- Materials used
- Weather and environmental factors
- Proper maintenance and care
- External factors beyond our control
No Unrealistic Promises
We do not promise:
- Unrealistic timelines or completion dates
- Guaranteed insurance claim approvals or specific dollar amounts
- Free roof replacements (except in limited promotional circumstances, clearly disclosed)
- Participation in government programs (we are not affiliated with any)
- Miracle solutions or permanent fixes for all roofing issues
Service Limitations
Our services are limited to what we can reasonably perform within our expertise and licensing. Some roofing issues may require specialists, structural engineers, or other professionals outside our scope of service.
Information Accuracy
While we strive to provide accurate information on our website and in our communications, information is subject to change. Roofing materials, techniques, building codes, and best practices evolve. We recommend confirming all details directly with our team.
Third-Party References
Any references to working with insurance providers, financing companies, or other third parties does not constitute an endorsement, guarantee, or partnership. These are independent entities with their own terms and conditions.
Contact Information
For questions about this disclaimer or our services:
Heritage Roof Works
10221 Desert Sands St Ste 204
San Antonio, TX 78216, United States
Phone: +1-293-382-3922
Email: help@heritageroofworks.site
Last Updated: February 16, 2026